IHRPSC Logo IHRPSC
Govt. Registered NGO
Regd. by Ministry of Corporate Affairs
CIN: U88900WR2026NPL295037
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Financial Governance Policy

Refund & Cancellation Policy

Transparent policy guidelines regarding membership processing contributions, voluntary charitable donations, duplicate transaction reversals, and payment gateway settlements.

CIN: U88900WR2026NPL295037 Govt. Lic: 295037 NITI Aayog DARPAN: WB/2026/1143463 ISO 9001:2015 Certified Body
01

Membership Processing & Application Fees

International Human Rights Protection & Social Council (IHRPSC) is a non-profit NGO registered under Section 8 of the Companies Act (Govt. of India), CIN U88900WR2026NPL295037.

Membership Fee Terms:

Membership fees collected during registration (e.g. ₹500 or active tier amount) cover administrative processing, identity verification audits, digital ID Card generation, scannable QR portal hosting, and Certificate issuance. Once an application is approved and a Unique Member ID is generated, the processing fee is non-refundable.

02

Voluntary Charitable Donations

All financial donations made to IHRPSC towards human rights protection campaigns, disaster relief, legal aid, or child education are voluntary charitable contributions.

  • Once a donation transaction is successfully completed, it cannot be refunded or cancelled as funds are immediately allocated to active social welfare projects.
  • Tax Exemption Receipts (80G) issued for voluntary donations are statutory tax documents and cannot be revoked once processed into Council audit books.
03

Technical Glitches & Duplicate Payment Refunds

In the event of a technical payment error, server timeout, or network drop resulting in duplicate charges for a single application or donation:

Full Refund Eligibility

If your bank account or UPI was debited multiple times due to a gateway timeout, the extra duplicate transaction amount will be refunded 100%.

Source Account Reversal

Refunds are credited back directly to the original bank account, debit/credit card, or UPI VPA used during payment.

04

Razorpay Payment Gateway Refund Timeline

Online transaction reversals are routed via Razorpay Payment Gateway and follow standard banking settlement schedules:

Approval Approved within 24-48 Working Hours
Bank Processing 5 to 7 Business Days
UPI Instant Reversal 24 to 48 Hours for UPI Payments
05

Application Cancellation & Rejection Refund Rules

  • Rejected Applications: If a membership application is rejected during background verification due to invalid or unverified documents provided by the applicant, an administrative deduction of ₹100 may be applied, and the remaining balance will be refunded upon written request.
  • Voluntary Cancellation Before Processing: If an applicant requests cancellation before ID Card generation, a full refund can be requested within 24 hours of form submission.
06

Refund Claim Procedure & Support Desk

To initiate a refund request for duplicate transactions or payment discrepancies, please submit your claim with the following details:

  • Razorpay Order ID & Payment ID (e.g. pay_Px12345678)
  • Applicant / Donor Name & Mobile Number
  • Bank Transaction Statement / Payment Screenshot showing duplicate deduction

Accounts & Refund Helpdesk

International Human Rights Protection & Social Council
Head Office Address

Nimtala Bus Stand, Salanpur, Paschim Burdwan, West Bengal (India), Pin Code - 713357

Refund Helpline Phone +91 7001231193
Accounts Support Email info@ihrpsc.org
Statutory Council License No. 295037 Contact Accounts Desk